Seattle Coffee Gear Promise
Free Shipping Policy
Our free shipping extends to any orders over $49 that ship from one of our two warehouses. This means that as long as we can send you your order from one place, and as long as it’s over $49, shipping is free! In the rare instance where we have to ship items from separate warehouses, shipping charges may apply. When we ship items with free shipping, we use the lowest cost means for shipping. This means that your order will arrive within 5-9 days.
From day one, our mission at Seattle Coffee Gear has been to help people make coffee they love. That is why we stand behind our GoodGear Guarantee: return any item to us within 30 days of your purchase for ANY reason. It’s important to us that you not only love your new gear, but each cup of coffee you make, is your best cup yet.
Here are the details: return your purchase in like-new condition, and we’ll refund you the full purchase price less our shipping and handling fees. We also will happily exchange defective products and our coffee experts can help you exchange your machine for one that better fits your needs.
30-Day Price Guarantee
Product pricing can sometimes fluctuate due to changes in our costs, short-term sales or manufacturer promotions. If you purchase from Seattle Coffee Gear and our retail price on the item drops within 30 calendar days, please send us an email with your original SCG order number and we'll provide you with store credit for the difference! Please note: This policy does not include consumable products (such as coffee) or short term price drops lasting 72 hours or fewer.
Price Match Request
At Seattle Coffee Gear we want to give you the best price that we can on the equipment and accessories that we offer. Found a better price? Fill out the form below with the following criteria, and we'll see what we can do!
- Sold by an official, US-based retailer of the brand (eBay, Craigslist, and other auction sites are not eligible).
- Is currently in stock.
- The price you’d like us to match must be publicly advertised
- The item can’t be consumable like coffee, cleaning supplies, or filters.
Meet the criteria? Just submit the form below and we’ll get back to you!