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Commercial SaleSeattle Coffee Gear Crew
True to our customer-centric mission, our entire crew is focused on helping you navigate the seemingly complex world of home espresso machines. With our knowledgeable, frank advice and excellent service, we are all available to assist you in selecting your machine, learning how to pull a perfect shot of espresso or adding accessories to your existing setup.
Customer Support Team
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EdgarSuperpowers: Buying advice, troubleshooting Yoda, customer service Digs: Playing sports, hanging out with friends, going out Drinks: Mojito |
MichaelSuperpowers: Buying advice, tips & tricks, customer service Digs: Hiking, birds, classical music, literature, and writing Drinks: Organic Assam Tea |
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AdamSuperpowers: Repair specialist, troubleshooting—especially with a smile Digs: The beat, being lazy with my wife, family Drinks: The first cup of coffee in the morning |
JakeSuperpowers: Digital support guru, tips & tricks, customer service Digs: Baseball, hiking, traveling Drinks: Cold brew or green juice |
Technical Services Team
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TrevorSuperpowers: Machine refurbishment Digs: Rocket League, golf, Magic the Gathering Drinks: Sprite |
LenaSuperpowers: Machine refurbishment Digs: Spending time with family, loving my pets, going to shows with friends Drinks: Dirty Hippie |
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PeterSuperpowers: Machine refurbishment Digs: Live music, quality time with my dog, dancing and singing just for fun Drinks: Quad latte, red wine |
AndySuperpowers: Machine repair Digs: Gaming, Woodworking, prop making, electrical engineering Drinks: Ginger beer |
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AmandaSuperpowers: Machine refurbishment Digs: Outdoor adventures, shows, mini road trips Drinks: Smoothies! |
BrianSuperpowers: Machine repair Digs: Video Games, Golf, Camping Drinks: Espresso |
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ConorSuperpowers: Machine refurbishment Digs: Hanging with friends, jokes, Starbucks Drinks: Hot chocolate |
JessieSuperpowers: Machine refurbishment Digs: Guitar, painting, reading Drinks: Dirty chai |
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ScottSuperpowers: Service writer extraordinaire Digs: Gardening, working on cars, spending time with family Drinks: Iced mocha |
ChrisSuperpowers: Customer Service Digs: Playing soccer, listening to music, being outside Drinks: White chocolate mocha |
Marketing Team
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VictorSuperpowers: Marketing, product management, operations Digs: Cooking, biking, guitar Drinks: Dry Cappuccino |
JoshuaSuperpowers: Product marketing, writing Digs: Cooking, bouldering, movies Drinks: Root beer |
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KirstenSuperpowers: Marketing, project management and running in 4" heels Digs: Travel, books, and shoe shopping Drinks: Mocha and red wine |
KelliSuperpowers: Product marketing, planning, and organization Digs: Gardening, traveling and trying new restaurants Drinks: Vodka martini straight up with 3 olives |
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PatSuperpowers: Content writing, community engagement, brand development Digs: Video and tabletop games, playing/ writing music, hiking Drinks: Coldbrew, black as midnight on a moonless night |
RyanSuperpowers: All things visual Digs: Photography, music, traveling Drinks: Gin and tonic |
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ClementineSuperpowers: Ability to write humorous coffee themed blurbs Digs: Playing music, my cat, rollerskating, traveling, inner tubing Drinks: Flat white |
HarmonySuperpowers: Pixel-pushing Digs: Music, dancing, food, and fire Drinks: Bitter cocktails, rose and fennel tea |
Sales Team
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BryanSuperpowers: Fixing anything Digs: Cycling, vehicle restoration, kombucha & winemaking Drinks: AM - 8oz Americano, PM - Rainier Beer |
JohnSuperpowers: Milk Steaming Digs: Coffee, Food, Jesus Drinks: One and One |
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AllieSuperpowers: Brewing, Customer Service, Latte Art Digs: Hiking, Great Food, Coffee Crawls Drinks: Chemex Coffee - Black, Mimosas |
NicoleSuperpowers: Buying advice, tips & tricks, customer service Digs: My two playful pups, Ollie and Bodie, Barre, and hanging with the hubs Drinks: Latte with heavy whipping cream |
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ChrisSuperpowers: 3rd Party Marketplace Savant Digs: Dogs, Pools, Quiet Drinks: Mr. Jim Beam: Neat |
AmandaSuperpowers: 3rd Party Marketplace Client Order Service Digs: Books, Dogs, Rain Drinks: Good People Bearded Lady |
Operations Team
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GailSuperpowers: Equipment education & troubleshooting, buying advice Digs: Power boatin'! Drinks: Dry cappuccino... or anything with half and half |
MikeSuperpowers: Operations guru Digs: Camping, Traveling, & Golf Drinks: Cadillac Margarita |
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NickSuperpowers: Digital System Behavior and Data Maestro Digs: Hanging with the fam, hiking, and playing the Legend of Zelda Drinks: Drip with a smooth splash of milk |
SarahSuperpowers: Order review, returns, customer service & sales Digs: Knitting, Reading, & Hiking Drinks: Latte |
Shipping & Receiving Team
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Brandon + DynaSuperpowers: Logistics and Warehouse Ops Digs: Motorcycles, Mountain Bikes and Family Drinks: Toddy Cold Brew |
RyanSuperpowers: Shipping, Receiving and everything in between Digs: Football, Camping, and Dungeons and Dragons Drinks: Iced Coffee or Seltzer water |
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JoeSuperpowers: Jack of all trades! Digs: DIY projects, camping, spending time with the family! Drinks: Drip coffee |
JoshSuperpowers: Shipping & receiving Digs: Hunting, Fishing, Baseball Drinks: Water |
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GarrettSuperpowers: Shipping and receiving Digs: Video games, adventures with my dog, huge combat sports fan Drinks: Orange juice |
MylesSuperpowers: Kindness, Patience, and Humility are my bread and butter Digs: I love art! Primarily music and sketching! Drinks: My Momma's Homemade Lemonade |
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IsaacSuperpowers: Customer Service, Visual Planning and Organizing Digs: Playing with my pup, music and sports (da Bears) Drinks: Modelo or Tecate |
JeffSuperpowers: Shipping and receiving Digs: Hiking and camping, books and movies Drinks: Stumptown coldbrew |
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DionSuperpowers: Leading Teams Digs: Golf, Transformers, Model building Drinks: Coffee w/ cream |
AlexisSuperpowers: Photographic memory Digs: Playing with my pets, swimming, traveling Drinks: Big Red |
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EricSuperpowers: Buying advice, customer service Digs: Computers, Video Games, Cats Drinks: Espresso |
Purchasing Team
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SavannahSuperpowers: Purchasing, processes, relationship building Digs: Climbing, skiing, backyard cookouts Drinks: Coffee or a good Pilsner |
BrendanSuperpowers: Purchasing & analyzing sales rates Digs: Running, Playing drums or piano and happy hour Drinks: Med Roast Drip Afternoon: Smoothie PM: Old Fashioned |
Accounting Team
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SeanSuperpowers: Finance and accounting guru Digs: Traveling, hiking, spending time with family Drinks: Americano with a splash of cream |
SharonSuperpowers: Understands the language of accounting Digs: Love the hot sun, hiking, biking and cooking, but not the cleaning part Drinks: Chai Latte with whip cream |
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CourtneySuperpowers: Number cruncher accountant Digs: Travel to new and old places, Wine and beer tasting, Washington's major & minor sports teams Drinks: Almond flavor lattes and IPAs |
Retail Team
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SusanSuperpowers: Buying advice, customer service Digs: Reading, Cooking Drinks: Good glass of cab
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ClareSuperpowers: Customer service Digs: Cooking, running, traveling Drinks: Tropical Redbull |
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AlexSuperpowers: Clairvoyant / Future Vision Digs: Anime, snowboarding, coffee et al Drinks: Cappuccino |
KathySuperpowers: Latte art, awesome customer service, coffee knowledge Digs: Cold Brew, Singing, and a good single origin coffee Drinks: Cold Brew with a splash of almond milk |
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JasonSuperpowers: Teaching Digs: Hiking, camping, reading, cooking Drinks: Craft lager |
ValeriaSuperpowers: Buying advice, customer service Digs: Neuroscience, card/board games, and hiking Drinks: Black coffee or mango juice |
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KevinSuperpowers: Perfect Espresso Extraction Digs: Video games, race car sports, making coffee at home Drinks: Whiskey Sour |
ArielSuperpowers: Customer service over caffeinating, talking with my hands Digs: Cooking, mixology, playing the violin Drinks: Aviation cocktail |
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SpencerSuperpowers: Latte art, coffee knowledge, customer service Digs: Technology, natural process coffees, dogs Drinks: Unsweetened black iced tea |